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Network Status

ThinkTel strives to minimize all downtime whether it is expected or unexpected.

When there are service-impacting events that are occurring, or are scheduled to occur, ThinkTel will provide notifications via this RSS feed. You can visit this website or subscribe to the feed in a compatible RSS reader.

If the issue that you are experiencing is not in the history below, please submit a Technical Support ticket.

  • ! ALBERTA
  • ! BRITISH COLUMBIA
  • ! ONTARIO
  • ! QUEBEC
  • ! MANITOBA
  • ! SASKATCHEWAN
  • ! YUKON
  • ! NORTHWEST TERRITORIES
  • ! NUNAVUT
  • ! NEWFOUNDLAND AND LABRADOR
  • ! PRINCE EDWARD ISLAND
  • ! NEW BRUNSWICK
  • ! NOVA SCOTIA
RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 

Dear Valued customers,

­

As a result of ongoing efforts to improve our industry leading voice network, Distributel will perform a series of non-service impacting maintenances commencing Sunday, November 24th and concluding on Tuesday, December 10th, 2019.

 

All maintenance activity will be conducted during the standard maintenance window (00:01AM – 6:00 AM EDT) in the following schedule:

 

Date

Activity

Notes

Nov 24th

Internal circuit augments/changes

 

Nov 27th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window

Nov 28th

Internal circuit augments/changes

 

Nov 29th

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 1st

Internal circuit augments/changes

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 2nd

Carrier Capacity augments/regrooming

 

Dec 3rd

Carrier Capacity augments/regrooming

Reduced PSTN capacity during window.

Dec 5th

Network Optimization

Reduced Redundancy

Dec 10th

Network Optimization

Reduced Redundancy

 

 

There is no customer impact expected and this notification is a courtesy to communicate a series of changes that will further enhance resiliency on the voice network.

 

If any issues are encountered after the maintenance, please contact Technical Services at 1-877-477-5266 for assistance.
 
Regards,
 
Business Technical Services

1-866-928-4465

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time


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