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Network Status

ThinkTel strives to minimize all downtime whether it is expected or unexpected.

When there are service-impacting events that are occurring, or are scheduled to occur, ThinkTel will provide notifications via this RSS feed. You can visit this website or subscribe to the feed in a compatible RSS reader.

If the issue that you are experiencing is not in the history below, please submit a Technical Support ticket.

  • ALBERTA
  • BRITISH COLUMBIA
  • ONTARIO
  • QUEBEC
  • MANITOBA
  • SASKATCHEWAN
  • YUKON
  • NORTHWEST TERRITORIES
  • NUNAVUT
  • NEWFOUNDLAND AND LABRADOR
  • PRINCE EDWARD ISLAND
  • NEW BRUNSWICK
  • NOVA SCOTIA
RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • Scheduled Maintenance
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

No network issue at this time

Update: 07/24/2021 - 3:40 AM ET

Please note the issue should now be resolved.

Our engineering team isolated the issue to a failed DS1 card that was replaced.

----------------------------------------------------------------------------------------------------------------------------------------------

Dear Valued Customer,


Be advised that ThinkTel is currently experiencing an issue with our Voice services resulting in call failure.

Our Engineers are actively working on restoring full functionality of services as quickly as possible.

We apologize for any inconvenience and thank you for your understanding.

Sincerely,

Business Technical Services Team

 

 

 

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time


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