Accelerate adoption
and optimize your
technology roadmap

About Professional Services

As a Tier one CLEC, ThinkTel understands that all technological environments and roadmaps are unique. We empower you to adopt technology quickly, thanks to a deep bench of Professional Service experts. We will design the right solution, from training to deployment, to accelerate your technology adoption journey. From Unified Communications to Call Center software deployments, thousands of customers have taken their unified communications to a new level, boosting productivity and maximizing end user adoption.

Training

We offer professional training services around Microsoft Teams and Skype for Business in the following methods:

  • End User Training Onsite Training
  • End User Remote /Virtual Training
  • Train the Trainer Sessions
  • Technical Administrator Training
  • Technical Architecture Session
  • Enterprise Voice, Skype Meeting Broadcast and Microsoft Live Events sessions

Workshops & Planning Services

We design collaborative workshop sessions to support your technological journey to both Microsoft Teams, Office 365 and Skype for Business.

  • Discovery Workshops
  • Migration Planning Workshops
  • Real Time Media Assessments
  • Skype for Business to Microsoft Teams Upgrade Planning Workshops
  • PBX Migration Strategy Workshops
  • Microsoft Planning days (S&EDPS eligibility)
  • Existing Skype for Business Health Assessments

Managed Deployments

We deliver comprehensive planning that encompasses audits, risks and contingencies, business continuity, and multiple deployment options, all to ensure that every engagement is successful, without any hitches.

  • Proof of Concepts
  • Microsoft Teams
  • Office 365 Phone System
  • Skype for Business Online
  • Skype for Business Private Cloud
  • Skype for Business Server (on premises)
  • Issue Escalations
  • Telephone migrations (DIDs) and Number Porting
  • Fax Service and other telephony services

Get A Quote

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call us now : 1-866-928-4465

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