ThinkTel Drives Telephony Innovation with a battle tested solution.
A powerful solution from ThinkTel, Think365 Connector brings decades of telecom experience seamlessly into Skype for Business online by delivering a complete PSTN solution. Customers can port their number onto the network of Canada’s leading SIP Trunking service provider which routes directly into Skype for Business Online.
Think365 Connector, now endorsed by Microsoft, helps customers accelerate their cloud adoption journey by completing the solution. Since launching in January 2017, Think365 Connector has delivered PSTN services to Skype for Business Online with telco-grade stability & performance.
Nikolay Muravlyannikov, Senior Product Manager at Microsoft was a key ally in supporting ThinkTel as Think365 Connector adoption gained momentum throughout Canada. Nikolay explains: “Think365 Connector is built on Cloud Connector technology and being extended to support Direct Routing for Teams. Microsoft and ThinkTel are working together to make sure that the solution provides an excellent experience for Skype for Business and Teams users.”
To help ease the transition away from legacy systems, ThinkTel, a Microsoft Gold Communications Partner, completes the Skype for Business solution with services beyond number portability such as: Voice Network Assessments, Faxing / paging, legacy PBX integration, IVR/Contact Centre, Redundancy / DR strategies, Business Internet / WAN services, premium 24/7 support, and a complete white glove experience. After experiencing the quality and stability of the Think365 Connector solution in a preproduction environment for 30 days, clients like Vivonet readily gave the green light for migration to the cloud. Shafique Adatia, IT Team Lead at Vivonet, explains “with ThinkTel we optimized the quality and added redundancy to our Skype for Business platform. We can now monitor everything, including our usage, and assert full control over our system, without having to take on the costs and headaches of managing hardware or worrying about security & compliance.”
As Microsoft continues to innovate with the advent of the Teams platform, ThinkTel is already primed to help forward-thinking customers embark on their modern UC journey.
For any organization struggling with their current IT infrastructure and legacy suite of telephony applications, UC innovators like Microsoft and ThinkTel teach us to:
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