Internet connectivity is the lifeblood of modern businesses. When internet connections are unstable, productivity suffers, and along with it, so does collaboration, customer care, and sales. All of this costs time and money, never mind the frustration of dealing with spotty internet. By the same token, poor IP voice quality also impacts businesses. At a minimum, we’re talking about a bad first impression. But we’re also talking about problems communicating with customers. This can not only affect sales, it can also affect customer care.
Being a small business owner or entrepreneur means that the buck starts and stops with you.
Taking time away from work is always important, but preparing colleagues and clients for your temporary absence can be a bit of a scramble.