Direct routing is another way to connect Microsoft’s phone system to the PSTN via an existing or new third-party telephony provider. It offers an excellent alternative to relying exclusively on the Microsoft environment for your phone calls. A provider, which could be your local telecommunications provider, offers the necessary cloud infrastructure to route incoming and outgoing external calls to Microsoft Teams.
These days, video calls are so ubiquitous that we can get tired of them.
Some people don’t really like voicemail. In fact, some people think it’s dead. But voicemail isn’t dead.