AB BC MB NB NL NT NS NU ON PE QC SK YT

Network Status

ThinkTel strives to minimize all downtime whether it is expected or unexpected.

When there are service-impacting events that are occurring, or are scheduled to occur, ThinkTel will provide notifications via this RSS feed. You can visit this website or subscribe to the feed in a compatible RSS reader.

If the issue that you are experiencing is not in the history below, please submit a Technical Support ticket.

  • ! ALBERTA
  • ! BRITISH COLUMBIA
  • ! ONTARIO
  • ! QUEBEC
  • ! MANITOBA
  • ! SASKATCHEWAN
  • ! YUKON
  • ! NORTHWEST TERRITORIES
  • ! NUNAVUT
  • ! NEWFOUNDLAND AND LABRADOR
  • ! PRINCE EDWARD ISLAND
  • ! NEW BRUNSWICK
  • ! NOVA SCOTIA
RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time

RSS
  • No network issues at this time
  • Degraded Services (affecting some customers)
  • Network Issues (affecting most customers)

VoIP Services

Degraded services (affecting some customers)

 Ticket Number:

 CMR-4755

Category:

Essential Western Network Maintenance - Core Network Link Upgrades

Date:

Monday, September 18th, 2017 to Thursday, September 21st, 2017

Start/End Time:

04:00 EDT / 06:00 EDT

Duration:

2 hours / night

Service Effected:

There are no expected service interruptions during this maintenance.

 

September 18th

Equipment maintenance. Redundant network links are in place in order to avoid an outage.
 

September 19th

Replacement of a core router interlink fiber path. Redundant network links are in place in order to avoid an outage.

 

September 20th

Replacement core router to core switch paths. This will create a momentary outage to the Edmonton data infrastructure - expected interruption is a few packets / seconds.

 

September 21st

Upgrade of core router to access switch paths. Expected interruption is a few packets / seconds. For customers who have redundant connections via BGP, sessions will be interrupted and traffic will pass through backup connections for a few minutes.

 

Faxing Services

No network issue at this time

Microsoft Skype Services

No network issue at this time

Long Distance/International Calling

No network issue at this time

High Speed Internet – DSL

No network issue at this time

Email

No network issue at this time