From Front Office to Back Office,

ThinkTel has the solutions you need.

Hosted Call Centre Solutions

Introducing Hosted Call Centre

Our Hosted Call Centre is a multi-tenant solution designed to break down the barriers of cost and complexity. With ThinkTel, call centres of all sizes can benefit from IVR, skills-based routing and other advanced solutions only affordable by the largest few… until now!

Total Cost of Ownership

Our Hosted Call Centre solution reduces the total cost of ownership when compared with traditional premise-based solutions.

Total Complexity of Ownership

Call centre solutions are complex. Setting up even the most basic IVR logic or call routing table requires expertise not commonly found on staff. Vendors that provide IVR development kits do their clients a disservice by saddling them with design intricacies. Our team leverages expertise on your behalf to eliminate the complexity barrier. We partner with you to set up and manage your advanced call centre solutions.

With ThinkTel, you can count on:

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