Origination & termination

Coast to coast network footprint

ThinkTel’s carrier grade infrastructure delivers service to over 800 Canadian cities. Our network utilizes TDM transport in all centres with SIP delivered directly to customers and points to ensure the highest voice quality and reliability. We are continuously investing and expanding our network and have the facilities to meet any customer over their existing connection, through a private network connection, or in any one of our six data centres across Canada.

Metaswitch core switching technology

ThinkTel utilizes Metaswitch VP3510 network softswitches providing a 1:1 ratio of digital signal processors to PSTN call paths. This means that we can deliver 100% of our network capacity using any one of the available compression codecs that we support. The Metaswitch also supports geographical diversity at the media gateway layer and at the signalling layer to ensure network resiliency and survivability.

Once converted to SIP, calls are transported over a combination of both private IP networks and the public Internet. ThinkTel’s strategy is to make the most use of existing network facilities and as such we are privately cross-connected to most major Canadian IP network providers. 

ThinkTel is also peered with no fewer than 4 tier 1 Internet backbones. Our preferred method to connect customers is to utilize a private IP connection as primary and provide redundancy/failover via public Internet when possible. However, any properly designed IP network configuration is supported, as are multiple VPN methods or direct colocation of customer equipment at our data centre.  

Custom-engineered solutions

ThinkTel’s custom-engineered applications integrate with the widest range of network equipment and protocols to deliver the highest standards of reliability. And our end-to-end management solutions give providers complete control over ordering, implementation, feature management, and billing for a wealth of services aggregate billing models.

We support wholesale operations with rich features and enhancements available as hosted monthly services or for purchase. These are tailored to meet your specific business needs, including cost effective origination, termination, DID’s, colocation, fax, 911 services and much more.

Contact us to discuss how you can dynamically increase revenues by extending your product and service portfolio and delivering high-quality, low-cost services to households and businesses.

Network specifications and capabilities

• Up to 8 IP addresses per SIP Trunk for built-in redundancy
• Codec support for G.711, G.726, G.721, and G.729a/b
• QoS support via TOS bit and 802.1q VLAN tagging
• Support for PPTP, IPSec, and L2TP VPNs
• Fully redundant class 4/5 core switching powered by Metaswitches
• Directory listings for all DIDs
• 10 or 11 digit dialling (e.164)
• 15 character manageable Caller ID and Caller Name
• Basic and VoIP V911 with user-managed location for each DID
• Private IP Cross Connection availability
• Certified with Cisco CallManager and UC 520/540/560PBX’s
• Certified directly with Microsoft OCS R2 and Lync