Edmonton, Alberta, and Dallas, Texas – ThinkTel, one of the longest operating and most experienced providers of SIP-based telecommunications services in Canada, and Fonality, the only leading provider of business phone and contact center systems designed specifically for small-to-medium sized businesses, announced that ThinkTel’s SIP trunking solution is now certified with Fonality’s trixbox Pro business communication solution.
Fonality trixbox Pro is the only IP-PBX software solution for growing small and medium sized business looking to take advantage of a hybrid-hosted telephony solution. With legacy on-premise solutions that are expensive to purchase and even more expensive to maintain, trixbox Pro provides customers Enterprise-grade communication features at an SMB cost. A hybrid-hosted solution provides a best of breed approach with the solution’s hardware residing on the customers premise while the control panel (along with service, maintenance, and configuration) remains manageable the cloud.
“We’re happy to enhance our customer offering with this latest certification by Fonality. The ultimate goal is to better serve our customers, who can now enjoy this unique hybrid-hosted telephony solution, which offers enterprise business features at an SMB cost.” – Dave Damer, CEO, ThinkTel
“ThinkTel’s SIP trunking solution and universal voice hardware, combined with our innovative tribox Pro solution, allows users to increase productivity with tools such as visual voicemail, employee presence, instant messaging and screen share. In addition, users benefit from call center features that offers superior reporting capabilities, intelligent call routing, and agent recording, monitor, whisper, and barge” – Daryl Reva, Product & Channel Marketing Director, Fonality
ThinkTel, a division of Distributel Communications, is a provider of advanced voice and unified communications services catering to enterprise, wholesale and SMB customers. With service in over 1,000 centres across Canada, ThinkTel continually innovates to meet the demanding standards of the country’s largest organizations.
A proud Microsoft Partner since 2008, ThinkTel has earned a Gold Competency in Communications and Silver Competency in Hosting and is the first Canadian company independently qualified by Microsoft’s standards to deliver SIP Trunking directly to Microsoft Lync.
Founded in 2004, Fonality is the only leading provider of business phone and contact center systems designed specifically for small-to-medium sized businesses. Fonality is the only provider who can deliver the same user experience in the cloud (hosted) or on-premise, with innovative features that help small businesses save time, communicate more efficiently and reduce costs. For more information, please visit our website at http://www.Fonality.com or check out our blog, Cloud 9.