Professional Services


Ready to make the leap?

We understand your concerns about adopting new technology. Our team of experts is here to make your transition to UC a smooth one.


ThinkTel has spent over 10 years perfecting SIP and IP-enabled phone systems. As the only Canadian company independently qualified by Microsoft to deliver SIP trunking services for Lync and OCS R2, we are uniquely positioned to assist organizations of all sizes in planning and executing any kind of UC deployment.

Whether you're looking into on-premise Lync server deployments or large-scale Hosted Lync roll-outs, our Professional services engineering team will work with your key personnel to:

  • Help plan and architect Lync for your particular needs
  • Assist in articulating your business case and estimating your ROI
  • Deploy Lync on-premise to coexist with, or replace, your existing telephone system
  • Provide premium SIP trunk configuration to ensure full interoperability beyond the demarcation point
  • Integrate Lync with your organization's existing messaging and telephone system
  • Deploy and integrate Survivable Branch Appliances into Lync
  • Assist with the training and migration onto Lync of end users
  • Supply Lync compatible devices (phones, headsets, conferencing equipment and gateways)
  • Ensure continuous monitoring and maintenance for on-premise Lync deployments
  • Provide monthly management reporting on Lync deployments (end user adoption, ROI tracking, etc)


Call us to discuss your needs and make your Lync deployment a success!