Make the most of your Lync deployment.
Rely on our unrivaled expertise with Microsoft Lync 2010 solutions to implement your organization's unified communication strategy.
Designed for your enterprise
Our Professional services engineering team will work with your IT department and internal stakeholders to design and deliver a Managed Lync solution that will meet your organization's every requirement.
We're here to put the extensive experience acquired in the development of our
Hosted Lync solution at your disposal and can help you:
- Deploy a proof of concept and architect your Lync deployment
- Purchase or transfer the necessary Microsoft licenses (CALs)
- Perform a highly customizable Lync deployment in a dedicated environment
- Select, provide and deploy the required Lync endpoints (hardware)
- Assist with Microsoft Unified Communications Managed API (UCMA) integration
- Ensure full PSTN connectivity and reduce your telecom expenses
- Configure failovers to backup PBXs or the PSTN to ensure business continuity
Managed by experts
By opting for a Managed Lync deployment, you are not only ensuring a successful set-up of your custom Lync deployment, but also getting the reassurance that our certified experts are always there to monitor and maintain your services. ThinkTel will:
- Manage your Lync users, licenses, phone numbers and response groups
- Provide desktop client support and configure users
- Ensure continuous network monitoring
- Handle support and troubleshooting
- Perform diagnostics in response to VoIP user complaints
- Keeping users informed of full or partial service maintenance or outages
- Provide detailed reports on usage, system availability and any desired variable
Call us to discuss your requirements and request a proof of concept.
Important note regarding 911 service: VoIP 911 service has certain limitations relative to Enhanced 911 service that is available on most traditional telephone service.