Managed Lync


Make the most of your Lync deployment.

Rely on our unrivaled expertise with Microsoft Lync 2010 solutions to implement your organization's unified communication strategy.


Managed Lync
  As the first (and only) Canadian company independently certified to meet Microsoft's SIP trunking requirements for both OCS 2007 R2 and Lync, ThinkTel is uniquely positioned to help the most demanding organizations in successfully pulling off complex and large-scale Lync deployments.

Designed for your enterprise


Our Professional services engineering team will work with your IT department and internal stakeholders to design and deliver a Managed Lync solution that will meet your organization's every requirement.

We're here to put the extensive experience acquired in the development of our Hosted Lync solution at your disposal and can help you:

  • Deploy a proof of concept and architect your Lync deployment
  • Purchase or transfer the necessary Microsoft licenses (CALs)
  • Perform a highly customizable Lync deployment in a dedicated environment
  • Select, provide and deploy the required Lync endpoints (hardware)
  • Assist with Microsoft Unified Communications Managed API (UCMA) integration
  • Ensure full PSTN connectivity and reduce your telecom expenses
  • Configure failovers to backup PBXs or the PSTN to ensure business continuity

Managed by experts


By opting for a Managed Lync deployment, you are not only ensuring a successful set-up of your custom Lync deployment, but also getting the reassurance that our certified experts are always there to monitor and maintain your services. ThinkTel will:

  • Manage your Lync users, licenses, phone numbers and response groups
  • Provide desktop client support and configure users
  • Ensure continuous network monitoring
  • Handle support and troubleshooting
  • Perform diagnostics in response to VoIP user complaints
  • Keeping users informed of full or partial service maintenance or outages
  • Provide detailed reports on usage, system availability and any desired variable

Call us to discuss your requirements and request a proof of concept.

Important note regarding 911 service: VoIP 911 service has certain limitations relative to Enhanced 911 service that is available on most traditional telephone service.
 

The ThinkTel advantage:


ThinkTel is Canada's leading SIP Trunking provider. We'll ensure a smooth transition as you switch from legacy technology to a SIP-powered UC solution and provide you with full Telco support:



PIPEDA-compliant:


As a 100% Canadian provider, all of our servers and data centres are exclusively situated on Canadian soil, ensuring full compliance with Canada's strict Privacy laws (PIPEDA). You can rest assured that your data is well protected and safe from compulsory disclosure under foreign laws.



Important note regarding 911 service:
VoIP 911 service has certain limitations relative to Enhanced 911 service that is available on most traditional telephone service.
 

System requirements:


  • Windows 7, Vista (recommended) or XP3 (SP3+) with Windows Installer 3.1 (minimum)
  • Dual core 2.0Ghz+ (recommended), Single Core 2.0Ghz or Dual Core 1.6Ghz (minimum)
  • Minimum display resolution of 1024x768 with 128 MB of graphics memory
  • 2GB RAM (minimum)
  • Microphone and speaker or headset with microphone, or equivalent device (minimum). Microsoft UC optimized headset (recommended)
  • 10/100 Ethernet connection (recommended) or 802.11 g/n WiFi (minimum)
  • Administrator rights and permissions (only required to install the Lync client)


Important note regarding 911 service: VoIP 911 service has certain limitations relative to Enhanced 911 service that is available on most traditional telephone service.